1. Manage Social Media Platforms(Facebook, Twitter, Instagram etc)
2. Should always talk positive about the company
3. Should dislike the negative reviews given by people
4. Should focus more on social media activity
5. Should create awareness of the brand as much as you can
6. Also, addressing queries and being active on social media is of great importance 7. When it comes to ORM
8. Coordination within the teams
9. Crisis Management-SMM+GMB
10. Response Management
11. Social listening and Analysis