1. Outbound calls: Make a high volume of outbound calls to potential customers or leads.
2. Lead generation: Identify prospects, explain product/service offerings, and persuade them to consider our solutions.
3. Customer interaction: Answer customer queries and provide appropriate information about products/services.
4. Sales conversion: Close sales deals over the phone or schedule meetings for the sales team.
5. Database management: Maintain an accurate database of contacts, update records, and track interactions.
6. Follow-ups: Regularly follow up with potential leads and clients to ensure consistent engagement.
7. Target achievement: Meet daily, weekly, and monthly targets for calls, leads, or sales as set by management.
8. Reporting: Report call outcomes and sales numbers to supervisors.
Coastal Residency Holidays aims to be a leading hospitality brand in India by providing a variety of experiential offerings across multiple customer segments. With over 25 resorts, hotels, and retreats in 43 destinations, it is one of the fastest-growing hospitality brands in the country. The company caters to leisure stays, bleisure (workcations), meetings and conferences (MICE), destination weddings, reunions, picnics, and group travel. Its mission is to create joyful interactions, ensuring every experience with Coastal is extraordinary.