Customer Service Representative Job (Remote)

Actively hiring
Customer Service Representative

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 ₹ 3,00,000 /year
Experience
1 year
1 year experience
Apply By
22 Nov' 24
Posted 2 days ago
Job

About the job

Key Responsibilities:

1. Handle customer interactions via calls, chats, emails, and texts (primarily US, UK, and Australia).
2. Maintain detailed records of all customer engagements and transactions.
3. Participate in team meetings for progress updates and feedback.

Key skills:

1. Great written and verbal communication skills in English.
2. At least 1 year of experience in customer service or sales.
3. High school diploma or equivalent.
4. Ability to work US Day Shifts with flexible hours.
5. Familiarity with customer service CRM software.

Skill(s) required

Effective Communication English Proficiency (Spoken) Time Management
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

Perks of the role:

1. Competitive monthly salary starting

2. Career advancement opportunities in the BPO/KPO sector.

3. Paid and unpaid leave options.

4. Work from Monday to Friday, with occasional weekends (compensatory days off provided).

5. Permanent remote setup.

Salary

Annual CTC: ₹ 3,00,000 /year

Perks

5 days a week

Number of openings

2

About Practice Buzz

Practice Buzz is an online medical tourism IT firm based in Chandigarh, India. We are pioneers in the field of online medical marketing. Practice Buzz is the only company in India that is hundred percent dedicated to helping healthcare organizations improve online visibility & brand awareness. We assist international healthcare organizations (hospitals, doctors, clinics, medical tourism companies, and medical practices) increase patient volumes by implementing innovative & cutting-edge online medical marketing strategies. A majority of our clients are companies from the US. Practice Buzz endeavors to bridge the gap between top-notch healthcare providers and their prospective patients.
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Hiring since August 2024
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