Junior Operations Executive Job

Key responsibilities:

1. Oversee student engagement, including orientations, onboarding, and addressing student support queries or concerns throughout their program
2. Build and maintain strong relationships with students, acting as their point of contact and ensuring high levels of satisfaction
3. Collect feedback from students and other stakeholders; analyze and implement necessary improvements based on the feedback
4. Manage the operational aspects of the Career Leap program, ensuring smooth functioning and timely completion of tasks
5. Utilize Excel and other technological tools for data management, tracking student progress, and reporting
6. Coordinate with internal teams to ensure students receive the best possible learning experience, resolving any issues promptly

Required Skills:

1. Excellent communication and interpersonal abilities, capable of managing student and client relationships
2. Ability to manage a large number of students and clients efficiently
3. Strong skills in Excel and the ability to quickly adapt to new technologies and tools
4. Ability to handle multiple tasks and prioritize effectively
5. At least 1 year of relevant experience in operations or student management roles
6. Bachelor's degree in a relevant field

Additional Qualities:

1. Smart, energetic, and capable of thinking on your feet
2. Strong problem-solving skills

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