Junior Operations Executive Fresher Job

Key Responsibilities:

1. Patient care: Liaise with patients and healthcare providers to schedule consultations, counselling sessions, and tests. Ensure timely communication of next steps in patient care using various customer relationship management (CRM) platforms.
2. Patient communication: Respond to patient queries promptly and courteously, ensuring the best possible experience for our patients throughout their healthcare journey.
3. Task prioritization: Effectively prioritise and manage multiple tasks and deadlines to ensure smooth operations and timely delivery of services.
4. Building referral network: Develop and nurture relationships with doctors, pharmacies, and other relevant businesses to increase referrals to the assigned clinic.
5. Executing offline marketing activities: Plan and implement offline marketing strategies to promote the clinic, including but not limited to events, seminars, and outreach programs as and when required.
6. Field visits: Conduct field visits to promote the clinic and build partnerships.

Note:

1. This role will require work from the clinic.
2. We have 6 days a week working policy (mandatory working on weekends).
3. Our working hours will differ for each clinic: 9 hours between 10:00 am - 11:00 pm will be rostered.
4. 18-20k per month include TDS basis experience and interview.
5. It would be a great opportunity for anyone who likes riding on a 0 to 1 journey and
commits to the vision.

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