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Customer Service Manager Job

Customer Service Manager

CitizenCenter Technologies Private Limited

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year

Experience

1-3 years

1-3 years experience

Apply By

2 Nov' 24

Posted 2 weeks ago

Job

1 applicants

About the job

Key responsibilities:

1. Manage customer issues, respond, and provide satisfactory solution
2. Manage customer satisfaction rating
3. Create customer support videos
4. Manage escalations

Skill(s) required

CRM MS-Excel

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

1. Candidates with minimum 1 years of experience.

2. Those who are from or open to relocate to Mumbai and neighboring cities

Salary

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Number of openings

About CitizenCenter Technologies Private Limited

Website

At CitizenCenter Technologies Private Limited (CCTPL), we have a unique business model to provide value add citizen services through our network of brick & mortar centers - WeConnect Finance Kendras, blended with a state of art technology platform. At WeConnect Finance Kendras, we cater to 3 main financial services- loans, protection, and wealth management services. We have tied up with industry leaders in financial services.

Activity on Internshala

Hiring since January 2019

8 opportunities posted

2 candidates hired