Are you a skilled communicator with a flair for customer care? Indian Eagle Private Limited is seeking a customer care executive who knows no bounds when it comes to delivering exceptional service. With expertise in BPO, effective communication, English proficiency (spoken), and MS-Office, you will be the voice of our company, ensuring a seamless experience for our valued customers. Join our dynamic team and be a part of our success story!
Key Responsibilities:
1. Handle customer queries and concerns with professionalism and efficiency.
2. Provide timely and accurate information regarding products and services.
3. Assist customers in booking flights and resolving any issues that may arise.
4. Work closely with other departments to ensure customer satisfaction and retention.
5. Maintain customer records and update information in the system as needed.
6. Collaborate with team members to improve processes and enhance the overall customer experience.
7. Strive to meet and exceed performance targets and KPIs to drive company growth.
8. Provide information on airline tickets to customers.
9. Require excellent communication in English.
10. Providing the best customer service.
Note: Only night shifts & no day shifts
1. Those who are from or open to relocate to Hyderabad and neighboring cities
1. Willing to learn new things.
2. Should be willing to work in night shifts and 6 days.
3. Excellent comm skills in English verbal and written.
4. Strong problem-solving skills &customer-oriented mindset.
5. Adaptable to learn new things in dynamic work environment.
Annual CTC: ₹ 2,00,000 - 7,00,000 /year
We are a crazy team of intellectuals, doers thinking out of the box and running on a treadmill to make your travel happen with savings on flights. Since 2007, we have been in the business of making travel cheaper and better for you.
