Customer Acquisition Associate Job

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Customer Acquisition Associate

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 5,00,000 ₹ 3,00,000 - 5,00,000 /year
Experience
1-5 years
1-5 years experience
Apply By
19 Sep' 24
Posted 3 weeks ago
Job
18 applicants

About the job

Key responsibilities:

1. Provide responsive and professional support to customers via phone, email, and chat.
2. Assist with inquiries regarding orders, products, shipping, and returns.
3. Resolve customer issues efficiently while maintaining a high level of satisfaction.
4. Collaborate with internal teams to address and resolve customer concerns.
5. Accurately document customer interactions and follow up as needed.
6. Identify opportunities to improve customer experience and share feedback with the team.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 3,00,000 - 5,00,000 /year

Perks

Informal dress code 5 days a week Free snacks & beverages Cab/Transportation facility Health Insurance Life Insurance

Number of openings

2

About Poddar Diamond Limited

Poddar Diamond Limited is dedicated to superiority in diamond manufacturing by following the best practices of the trade meeting the global standards in diamond trade and providing absolute customer satisfaction. Poddar Diamond Limited was established in 25 years ago. Over the years, Poddar Diamond Limited has grown into a reputed diamond trading house with a global presence with offices worldwide.

At Poddar Diamond Limited, we are dedicated to providing products of unshakeable consistency and extravagant brilliance to our customers at outstandingly competitive prices. We have made a tradition of commitment to eminence, taking the initiative in providing only the best products and perfecting an attitude of unparalleled service.
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Hiring since September 2023
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