1. Managing leads: Converting the leads into prospects by connecting with them on call. Pitch them about the course.
2. Pitching the institutions: Pitching the Institutions for conducting training on courses through HH. Create the connection by understanding the needs & requirements and offering them the best packages.
3. Pre-sales follow-up: Sending emails to the Institutions regarding the details of the courses and following them rigorously (Calling them back to offer discounts.)
4. Post-sales follow-up: Follow up with them in case they are facing any issues, solve their queries in accordance with the customer support team
5. Call back on missed leads & convert them: Making calls back to the missed leads and converting them into prospects
6. Follow-up calls: Sending them emails or connecting with them on call to remind them regarding the proposals and to take up the discussion further and sending the requested information in mail/Whatsapp accordingly.
7. Resolving queries: Resolving the queries of customers and helping them navigate through the services and benefits offered, thus building a strong relationship with them.
8. Preparing report and updating on the Whatsapp group: Preparing the report on the conversions and updating the leads in pipelines
Henry Harvin is one of the leading providers of training & advisory services. We are a Global Edtech company based out of the US & India, certified by Great Place to Work. Our brand ambassador is Chetan Bhagat. We rank amongst the Top 500 Edtech companies globally and the Top 100 Edtech companies in India with 800+ Programs for upskilling and reskilling.
Henry Harvin has been operational since July 2013 having offices across 11+ cities in US, India & UAE (including Fremont (8 The Green, Ste A, Dover, USA), Dubai Mainland (UAE), Noida, Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Chandigarh, Gurgaon) with a strong team of 500+ employees and 650+ consultants.
