The 'Assistant Store Manager - Sales' will play a crucial role in driving sales and ensuring an exceptional customer experience at our luxury fashion store. You also be managing day-to-day operations, leading the sales team, and ensuring that all sales targets are met while maintaining the brand's high standards.
Key Responsibilities:
1. Sales:
Ensure sales targets are being achieved by actively involved in closing them
Lead by example in delivering an exceptional client experience, and building long-term customer relationships.
Ensure all staff are knowledgeable and confident in the product range and sales techniques.
Develop and implement sales strategies to increase revenue and customer engagement.
2. Team Management:
Support in managing and motivating the sales team to achieve personal and store targets.
Conduct regular performance reviews and provide feedback to improve team performance.
Assist in recruiting, onboarding, and training new staff on brand standards, customer service, and product knowledge.
3. Customer Service Excellence:
Ensure that all customers receive a personalized shopping experience that reflects the luxury nature of our brand.
Handle VIP and high-net-worth clientele with the utmost professionalism.
Resolve any customer service issues promptly and effectively.
4. Store Operations:
Assist in managing day-to-day store operations, including stock management, visual merchandising, and floor set-up.
Ensure compliance with company policies and procedures, including health and safety regulations.
Monitor and control store expenses, aiming to increase profitability.
5. Inventory & Stock Management:
Work with the Business Head to monitor inventory levels and liaise with the buying and e-commerce teams.
Support in stock audits, deliveries, and the management of stock rotation.
Ensure there are zero damages and losses
6. Reporting:
Assist in preparing daily and weekly sales reports, and analyzing sales data to identify trends and opportunities.
Provide feedback and suggestions to the Business Head to improve overall sales performance.
Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories.
Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
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