1. Embark an excellent first impression on call, delivering exceptional customer experience
2. Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
3. Go the 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
4. Contact prospective clients/existing customers to inform them about the product using scripts
5. Accurately record details of communication with customers
6. Develop and sustain solid relationships with customers to encourage repeat business
7. Answer questions about product features in an engaging manner
8. Answer all customer questions honestly and accurately
9. Use sales scripts to drive sales and respond to customer objections
10. Develop in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences
11. Continually meet or exceed daily and monthly targets with respect to call volume and sales
Requirements:
1. Located in Bangalore or willing to relocate
2. Excellent communication and interpersonal skills
3. Fluent in the English language; bilingual a plus
4. Patient, cool-tempered, and ability to handle rejections, stress
5. Good listening skills and excellent telephone etiquette
6. Ability to follow scripts without sounding mechanical
7. Excellent organizational and problem-solving skills
8. Working knowledge of relevant computer software
9. Ability to learn and a high sense of hunger to achieve and grow
10. Punctual, good time-management skills
11. Carry a positive attitude with a high energy level
We are an integrated platform for food, fitness, and meditation. We take a holistic approach to health and fitness by bringing together all aspects of a healthy lifestyle on a single platform. We offer both online and offline experiences across fitness, nutrition, and mental well-being through 4 products (Cult.fit, Eat.fit, Mind.fit and Care.fit). To make fitness fun and easy, Cult.fit gives workouts a whole new meaning with a range of trainer-led, group workout classes.
Eat.fit makes healthy eating easy and affordable. Every Eat.fit meal is cooked fresh with the best ingredients and is calorie counted and delivered to your doorstep. Care.fit is a state-of-the-art medical and diagnostic center that offers doctor consultations and clinical expertise to help in providing care for common illnesses and complex issues. We make group workouts fun, daily food healthy and tasty, mental fitness easy with yoga and meditation, and medical and lifestyle care hassle-free.
