Telecaller Job

Company Overview
Visit our website at www.rjsolutionsjobs.com for more information.

Job Overview
We are seeking a motivated and enthusiastic Junior Telecaller to join our team at RJ Solutions. The position is full-time and based in Ernakulam, Thrissur, or Thiruvananthapuram. The ideal candidate will have between 1 to 3 years of relevant work experience and excel in communication.

Qualifications and Skills
Excellent communication skills (Mandatory skill)
Active listening skills to effectively understand and respond to customer needs
Strong persuasion abilities to influence potential customers
Exceptional customer service skills to maintain positive relationships
Problem-solving skills to address and resolve customer issues effectively
Time management skills to handle multiple calls efficiently
Patience to deal with varied customer interactions
Resilience to handle rejection and maintain a positive attitude

Roles and Responsibilities
Make outgoing calls to potential clients to introduce them to our staffing services
Manage inbound customer inquiries and provide relevant information about our services
Maintain accurate and detailed records of customer interactions and follow-ups
Build and maintain positive relationships with clients to ensure satisfaction
Work collaboratively with team members to achieve sales targets and goals
Address and resolve customer concerns and issues in a timely manner
Continuously update knowledge about the industry and company services
Provide feedback and suggestions for process improvements based on customer interactions

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.