1. Ensure collection efficiency, contributing to the company's overall growth
2. Call customers and remind them about payments
3. Act as a bridge between field executives and team leaders
4. Constantly follow up on payment
5. Work consistently to rectify billing errors
6. Work on the analysis and feedback of arrears unpaid accounts
7. Follow up for reactivation of inactive accounts
8. Contribute towards the company's profitability by ensuring 100% collection both in terms of customer and value resulting in a sustained business with desired customer satisfaction
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Kannada Proficiency (Spoken)
ACT (Atria Convergence Technologies Private Limited) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000.
Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, Delhi, Ahmedabad, Jaipur, and Lucknow. We are the largest non-telco ISP in the country, bringing state-of-the-art services to nearly 2 million happy homes. Our senior management consists of professionals from diverse industries like FMCG, entertainment, information & technology, telecom, and retail. ACT Fibernet has been ranked among the top 50 Great Places to Work.
