Technical Solutions Associate Job

We are looking for a dedicated and enthusiastic 'Technical Solutions Specialist' to join our team. In this role, you'll work closely with customers, sales, and engineering teams to design and deliver innovative solutions using the Clappia platform. This position offers a dynamic environment for professional growth and the opportunity to make a direct impact by empowering businesses with our no-code platform.

Key Responsibilities:

1. Engage with existing customers and potential clients to understand their technical requirements and provide tailored solutions on the Clappia platform.
2. Collaborate with engineering and sales teams to translate customer needs into technical specifications and ensure smooth execution.
3. Master the Clappia platform to design and configure solutions that align with customers' business goals and technical needs.
4. Assist the sales team by creating proof of concept (PoC) models and technical demos to showcase the platform's capabilities.
5. Serve as the primary technical point of contact for customers, addressing technical concerns and providing solutions to challenges.
6. Gather customer feedback on product performance and work with the engineering team to communicate insights for continuous improvement.
7. Collaborate with cross-functional teams, including engineering and product, to enhance customer satisfaction and product engagement.
Conduct training sessions and technical workshops to ensure customers can leverage the platform effectively.
8. Utilize spreadsheet tools like VLOOKUP, PivotTables, and formulas to analyze data and assist customers in extracting technical insights.

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