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Support Engineer Fresher Job

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Support Engineer

Systech Learning Solutions

Mira Bhayandar

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 ₹ 3,00,000 /year

Experience

0-2 years

0-2 years experience

Apply By

25 Jun' 23

Posted 3 weeks ago

Fresher Job

559 applicants

About the job

Key responsibilities:

1. Work on being an active part of the client delivery or client monitoring team and provide end-to-end internal and external implementation support for the SYSTECH Suite of software solutions, including pre-deployment preparation, deployment, UAT, security clearance, integration/data migration, user and rights management, final deployment, and/or post-deployment monitoring
2. Impart UAT & product training to clients
3. Ensure trouble-free warranty & AMC support to SYSTECH clientele
4. Handle software installations for internal products
5. Conduct periodic health checks on software solutions deployed at client locations
6. Undertake proof of concept (POC) at client locations in coordination with the business team
7. Document and track incidents reported by the clients
8. Conduct root cause analysis (RCA) on incidents reported by the clients and provide timely resolution
9. Ensure smooth and consistent client relationship management
10. Assist in testing, release, and maintenance of pre-deployment software releases
11. Assist in the organized deployment of patches, security fixes, and periodic product upgrades

Skill(s) required

Java

Earn certifications in these skills

Learn Java

Learn Voice App Development

Learn Arduino

Learn VLSI Design

Learn Git & Github

Who can apply

1. Those who are from or open to relocate to Mira Bhayandar and neighboring cities

Other requirements

B.Sc./M. Sc. (IT)/BCA/MCA/B.E/B. Tech or other technical graduates

No prior experience is mandatory

In-depth knowledge of various OS, SQL/Oracle database(s), and hardware is a pre-requisite

Proficiency in deploying web-based applications

Sound skills in software troubleshooting and diagnosis

Excellent analytical and on-the-spot thinking ability

Basic computer skills, including email writing, is a must

Sound communication, inter-personal & documentation skills

Readiness to travel across the country for client-side implementation at least 2 – 3 times each month

Willingness to acquire an in-depth functional knowledge of APT software products

Salary

Probation:

Duration: 6 months

Salary during probation: ₹25,000 /month

After probation:

Annual CTC: ₹ 3,00,000 /year

Number of openings

About Systech Learning Solutions

Website

Systech Learning Solutions - bridging academia to corporate; is a company providing training for academics and corporate and is a certified franchise of educad for mechanical, civil CAD, interior design, & project planning and management, and IIHT for IT programming, and networking courses respectively. We are also an authorized training center of Quick Heal Academy.

Activity on Internshala

Hiring since May 2023

4 opportunities posted

3 candidates hired