1. Understand automobiles by studying characteristics, capabilities, and features, comparing and contrasting competitive models, and inspecting automobiles.
2. Qualify buyers by understanding buyer's requirements and interests, matching requirements and interests to various models, and building rapport.
3. Develop buyers by maintaining rapport with previous customers, suggesting trade-ins, meeting prospects at community activities, greeting drop-ins, responding to inquiries, and recommending sales campaigns and promotions.
4. Demonstrate automobiles by explaining characteristics, capabilities, and features, taking drives, and ensuring that customer understands everything with regards to the vehicle's operating features, paperwork, warranty & services
5. Close sales by overcoming objections, asking for sales, negotiating prices, completing sales or purchase contracts, explaining provisions, explaining and offering warranties, services, and financing, collecting payment, delivers automobiles.
6. Establish and maintain a follow-up system, which encourages repeat business cum referrals.
7. Report to the sales manager with regard to reviews, analyses, objectives, and planned activities.
8. Participate in sales meetings and training provided by the dealership and manufacturers.
9. Review sales statistics and plan more effectively to improve sales.
DJH Renault started with a modest beginning from Hire Puchase, Real Estate, Aggregation of Lands, Properties Development and Management with advent of time diversified into automobile dealerships representing every sphere, Motorcycles, Passenger Cars, Small Commercial vehicles, LCV, MUV, HCV trucks and Busses.
Moving with time and its commitment towards a greener environment further diversified and invested on clean technology and products leading to wind energy investments, contract manufacturing, distribution and marketing of organic, Bio-organic fertilizers, micro nutrients to cater to the green revolution of our Agreteranian markets. The group is a family-owned family managed people run organization, spread over four generations.
