Reservations Supervisor Job

Company Overview
GREATBELL HR Consultancy Services PVT LTD is a specialist in technical and hospitality manpower recruitment, collaborating with around 500 companies across India. Based in Cochin, Kerala, the company operates within the Human Resources Services industry. For more information, visit our website at GREATBELL HR Consultancy.

Job Overview
We are seeking a Junior Reservations Supervisor to join our team on a Full-Time basis. The ideal candidate will have between 1 to 3 years of relevant work experience. This role is located at our headquarter in Cochin, Kerala, and will focus on overseeing the reservations process within the hospitality industry.

Qualifications and Skills
Experience within the hospitality industry (Mandatory skill)
Proficiency in handling reservations (Mandatory skill)
Experience with hotel booking systems (Mandatory skill)
Knowledge of reservation systems, ensuring accurate and efficient bookings
Understanding of hotel management principles and practices
Familiarity with rooms division management
Competence in front office operations and customer interactions
Strong organizational and coordination abilities

Roles and Responsibilities
Manage and oversee the hotel reservation process, ensuring accuracy and efficiency
Coordinate with the front office to ensure seamless guest experiences
Maintain and update reservation systems with current availability and pricing
Handle guest inquiries and resolve booking-related issues promptly
Monitor room allocations and maximize occupancy rates
Assist in training and supervising junior reservation staff
Ensure all reservations follow company policies and procedures
Generate reports on reservation trends and performance

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.