1. Handle domestic and international itinerary planning and ticketing.
2. Assist clients in determining their itineraries and travel plans, offering the most competitive travel solutions.
3. Manage all client interactions (incoming and outgoing calls, mail correspondence, and face-to-face interactions).
4. Complete documentation for visas and passports.
5. Constantly interface with customers, ensuring their satisfaction with services to enhance and retain business.
6. Convert leads into confirmed bookings.