Key Account Manager Job (Remote)

At Marqset, we specialize in innovative brand identity and digital marketing solutions. We are a dynamic, fast-paced team committed to helping businesses elevate their presence through creative strategies. Now, we're looking for a skilled Key Account Manager to join our fully remote team and be a crucial link between our clients, creators, employees, and freelancers.

Key Responsibilities:

1. Client Management: Serve as the primary point of contact for key clients, managing expectations, and ensuring their requests are handled efficiently
2. Project Coordination: Work closely with creators, employees, and freelancers to ensure smooth project workflow, delivering projects on time and within scope
3. Communication: Liaise between clients and internal teams, ensuring that all parties are aligned on project goals, timelines, and deliverables
4. Task Delegation: Assign tasks to the relevant team members (in-house or freelance), track progress, and ensure timely completion
5. Problem-Solving: Address any client concerns or issues that may arise, resolving them swiftly while maintaining a positive relationship
6. Quality Control: Review project outcomes to ensure they meet client expectations and our high standards
7. Continuous Improvement: Collaborate with team members to enhance workflows, improve efficiency, and maintain high client satisfaction

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