We are a technology start-up building an app that is solving the challenge of accessing good quality and trusted carers for your loved ones. The brand will trade under the trading name of Tllid.
As a community manager, you'll lead our online community, ensuring a safe and engaging space for users. Your role will also involve social media management to extend our reach.
Key responsibilities:
1. Community engagement: Create a welcoming environment, participate in discussions, and offer support
2. Social media management: Manage our social media presence, creating engaging content and fostering connections
3. Moderation: Maintain a respectful community by enforcing guidelines and addressing concerns
4. User support: Offer timely, empathetic responses and guide users to resources
5. Feedback gathering: Collect user insights for platform improvement
6. Community growth: Develop strategies to expand and diversify the community
1. Candidates with a degree in psychology, social work, communications, or a related field (preferred)
2. Candidates with a strong understanding of mental health
3. Candidates with experience in community and social media management are a plus
4. Tech-savvy candidates with crisis intervention knowledge
Annual CTC: ₹ 2,00,000 /year
