As a Program Advisor in our B2C division, you will be based at our office, providing exceptional guidance and support to individuals interested in our programs. Your primary responsibility is to engage with prospective and existing participants, offering personalized advice to help them make informed decisions about program enrolment that aligns with their career goals.
Key Responsibilities:
1. Personalized Guidance and Support: Engage with potential and current participants through various channels to understand their career goals and provide tailored advice on suitable programs. Offer ongoing support and address their inquiries to foster a sense of community and engagement.
2. Expert Program Knowledge: Demonstrate a thorough understanding of Expertron's programs, including curriculum, features, benefits, and pricing. Clearly communicate program details, learning outcomes, and potential career pathways to prospective participants.
3. Enrolment Assistance and Sales Collaboration: Facilitate the enrolment process by assisting participants with registration, payment procedures, and documentation. Collaborate with the sales team to achieve enrolment targets and contribute to the company's growth.
Expertrons is one of the world's largest AI video bot-assisted platforms, focusing on providing a career transformation journey. It is led by IITB alumni and second-time ed-tech entrepreneurs, Jatin Solanki (previously founded StepApp & EduIsFun) and Vivek Gupta (whose previous venture was acquired by a publicly listed company). Through this platform, we are connecting job-seeking aspirants with Industry leaders aka experts, helping them gain career insights, to settle their career in their desired domains, from elite experts.
Recently, Expertrons raised a funding of $2.3 million in the pre-series round witnessing investors like Yoga Capital, Venture Catalysts, Auxano Capital, and existing investors LetsVenture, Ivycap Ventures, Iceland Venture Studios, Nikhil Vora (MD, Sixth Sense), and more.
