Job Description: We are looking for a highly motivated and results-driven Account Manager to join our team. As an 'Account Manager', you will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth through the delivery of exceptional service. You will act as the main point of contact for key accounts, providing strategic guidance and support to ensure their needs are met and exceeded.
Key Responsibilities:
1. Manage and nurture relationships with assigned clients, acting as their primary point of contact.
2. Collaborate with internal teams to deliver tailored solutions that meet client needs and objectives.
3. Oversee project timelines, deliverables, and budgets, ensuring successful execution and client satisfaction.
4. Identify and pursue new business opportunities within existing client accounts.
5. Develop account strategies to drive growth and profitability.
6. Monitor account performance, providing regular reports and insights to clients.
7. Troubleshoot and resolve client issues promptly to maintain strong relationships.
8. Coordinate with sales, marketing, and product teams to align on account strategies and objectives.
9. Conduct regular meetings with clients to review performance and explore new opportunities.
Qualifications:
1. Bachelor's degree in business, marketing, or a related field (or equivalent experience).
2. Proven experience as an Account Manager, Client Success Manager, or similar role.
3. Strong communication and interpersonal skills with the ability to build rapport with clients.
4. Ability to manage multiple accounts and projects simultaneously.
5. Excellent problem-solving skills and attention to detail.
6. Knowledge of industry trends and the ability to advise clients on relevant strategies.
7. Proficiency in CRM software and Microsoft Office Suite.
BintangChip's operations are based on demand guidance, innovation drive and capital support. Through market insights, it collaborates with customers to develop high-performance customized chips to meet rapidly changing needs. Relying on cutting-edge technology and efficient production, the company optimizes resource allocation to ensure rapid delivery from design to mass production.
By attracting strategic investors, the company accelerates R&D, expands production capacity, and enhances global influence. Investors share results and receive generous returns by participating in chip technology R&D and production. This model achieves a deep integration of technology, market and capital, creates value for customers, brings benefits to investors, and drives the company's continued growth and consolidation of its leading position in the industry.
