Online Reputation Manager Job in Mumbai at The Black Box Company
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Online Reputation Manager

The Black Box Company


Start date
Starts Immediately
₹ 2,16,000 ₹ 2,16,000 /year
0-2 years
0-2 years experience
Apply By
19 Oct' 23
Posted 3 weeks ago
About The Black Box Company
We are a premier destination for exquisite faux leather accessories that are thoughtfully designed, meticulously crafted, and tailored to make every moment special.
Activity on Internshala
Hiring since February 2018
35 opportunities posted
About the job
The Black Box Company is seeking a dynamic and talented Online Reputation Manager to join our team. As a leader in our industry, we are dedicated to maintaining our sterling reputation online and need someone who can take charge of this crucial task. If you are passionate about brand management and have a keen eye for detail, this is the perfect opportunity for you!

Key responsibilities:

1. Monitor and manage the company's online reputation across various platforms, including social media, review sites, and online forums
2. Respond promptly and professionally to customer reviews, comments, and complaints to maintain a positive brand image
3. Develop strategies to improve online ratings and reviews, working closely with marketing and customer service teams
4. Conduct regular audits and analysis of online content, identifying any potential risks and taking proactive measures to mitigate them
5. Collaborate with cross-functional teams to develop and implement effective reputation management campaigns
6. Stay up-to-date with industry trends and best practices in online reputation management to ensure the company's strategies remain innovative and impactful
7. Utilize MS-Excel to track and analyze reputation data, providing regular reports to management with actionable insights


1. Proficiency in spoken and written English is essential for effective communication with customers and team members
2. Excellent interpersonal skills, with the ability to handle customer feedback and issues tactfully and professionally
3. Strong knowledge of MS-Excel to analyze and present data in a clear and concise manner
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Earn certifications in these skills
Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Duration: 1 month
Salary during probation: ₹15,000 /month
After probation:

Annual CTC: ₹ 2,16,000 /year

Number of openings

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