1. Seeking out and identifying potential business opportunities by researching and identifying prospective clients
2. Establishing and maintaining strong relationships with clients, understanding their needs, and providing excellent customer service
3. Responding to customer inquiries, issues, and complaints promptly and professionally via various communication channels such as phone, email, or live chat
3. Collaborating closely with internal teams such as marketing, product, and customer support to ensure seamless coordination and deliver exceptional customer experiences
4. Conducting market research to identify industry trends, customer preferences, and competitive landscape, providing insights for strategic planning and positioning
5. Following company guidelines and protocols to maintain confidentiality, protect customer data, and ensure compliance with relevant regulations
6. Staying updated on industry trends and competitor activities
Note: We are a D2C brand. We are seeking someone creative, detail-oriented, and who can work in a fast-paced environment. The ideal candidate should be creative, self-motivated, and understanding.
If you are looking for an exciting opportunity to work in a dynamic and growing company, we encourage you to apply for this position.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-ExcelMS-Office
1. Those who are from or open to relocate to Ghaziabad and neighboring cities
Salary
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,10,000 - 2,40,000 /year
Annual CTC breakup:
1. Fixed component: 80%
2. Variable component: 10%
3. Other incentives: 10%
Number of openings
3
About SND DIGITAL RETAILS LLP (StarAndDaisy)
Started in 2020, today StarAndDaisy is India's fastest-growing D2C brand in the baby care space. With a portfolio of over 300 products across 13 different categories of baby care, the brand offers the widest selection of premium choices for new-age parents. We also provide good learning opportunities for those who want to learn about e-commerce and D2C business.