IT Asset Coordinator Job

We are Hiring!!!
Designation : IT Asset coordinator
Experience : Minimum 2 year's
Qualification : Graduate
Salary : 2.5lpa - 4lpa
Location : Kandanchavadi, Chennai
Skills : Excellent communication skill in English & Good knowledge in Excel
General shift & Sunday fixed off

Job description :
Prepare daily attendance for all site and mail to corporate office.
Prepare DCR (Daily Call Report) for all site and mail to corporate office.
Engineer shift roster has to make based on call / project requirement and engineer training.
Assign floor to engineers.
Assign, Monitor and complete H/W call tickets, mail tickets and oral requests.
Verify and close completed H/W call tickets and mail tickets. (Sometimes we have requested to do telephone verification).
Provide technical support to engineers.
Daily Repeat call reports to be prepare.
Daily more than one hour call report to be prepared.
Project planning and follow up until complete.
Prepare monthly-consolidated report.
Prepare monthly review meeting PPT.
Knowledge, Skills and Abilities Required.
Users entry & Exit Process.
MS Office Knowledge (Word, Excel & PowerPoint).
Responsible for Service Desk Call Flow Management.
People management.
Responsible for Asset Management
Responsible for Service Desk Call Flow Management.
Must have good communication in English, Tamil & optional Hindi
Prepare MIS Reports.
New deliverables may be added based on client requirement.


For more details, contact Dillibai - 6380723976 or hr5@hoopoeinfoedge.com

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.