Hotel Management Manager Job

Key responsibilities:

1. Manage guest experience to ensure high satisfaction and seamless service
2. Oversee front desk operations, including check-ins, check-outs, and guest inquiries
3. Supervise and train staff to maintain service quality and operational efficiency
4. Handle reservations and room allocations to optimize occupancy and guest comfort
5. Contribute to revenue growth and sales through upselling and strategic promotions
6. Resolve customer complaints promptly to enhance guest satisfaction and retention
7. Coordinate with other departments to ensure smooth operations and service delivery
8. Ensure compliance with safety standards and regulatory requirements
9. Manage technology systems and tools for efficient hotel operations
10. Analyze performance reports and provide insights for continuous improvement

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