Telecaller Fresher Job

Company Overview
CNR Matrimony is an emerging leader in the Marriage Consulting Services industry, dedicated to helping individuals find their perfect life partners. With a small team of dedicated professionals, CNR Matrimony operates from its headquarters in Madanapalle. Our mission is to provide a seamless match-making service through personalized and attentive customer interactions. Visit us at cnrmatrimony.com for more information.

Job Overview
We are seeking a proactive Telecaller to join our team in Madanapalle. This is a full-time, entry-level position ideal for freshers with 0 to 1 year of work experience. The role involves engaging with potential clients to promote our matrimonial services, requiring excellent communication and interpersonal skills.

Qualifications and Skills
Excellent communication skills (Mandatory skill) to engage effectively with clients and make a strong impression.
Active listening (Mandatory skill) to understand the needs and concerns of potential clients and provide appropriate solutions.
Problem-solving (Mandatory skill) to address client queries and facilitate a smooth matchmaking process.
Persuasion skills to successfully convince clients of the benefits and value of our matrimonial services.
Strong customer service orientation to ensure a positive client experience with each interaction.
Proficiency in phone etiquette to maintain professionalism and courtesy during calls.
Time management skills to handle multiple calls efficiently and prioritize tasks effectively.
Basic sales skills to identify opportunities for expanding our client base and achieve sales targets.

Roles and Responsibilities
Make outbound calls to potential clients and provide information about our matrimonial services.
Engage in active listening to understand client requirements and suggest suitable matches.
Handle inquiries and resolve any issues or concerns that clients may have promptly.
Maintain detailed records of client interactions and update the database accordingly.
Work collaboratively with team members to meet or exceed monthly sales targets.
Follow up with clients periodically to ensure satisfaction and retention.
Provide feedback to management on market trends and client needs to improve services.
Participate in training sessions to enhance skills and product knowledge.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.