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Technical Support Role (Voice Process) Fresher Job

Technical Support Role (Voice Process)

Urbanium Private Limited (Worksy)

Bangalore

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year

Experience

0-1 years

0-1 years experience

Apply By

6 Jun' 24

Posted 1 week ago

Fresher Job

31 applicants

About the job

Key responsibilities:

1. Provide technical assistance and support to customers via inbound calls.
2. Diagnose and troubleshoot technical issues related to software, hardware, and network connectivity.
3. Guide customers through step-by-step solutions in a clear and concise manner.
4. Escalate unresolved issues to the appropriate internal teams for further investigation and resolution.
5. Document all customer interactions and resolutions accurately in the CRM system.
6. Stay up-to-date with product knowledge and industry trends to provide effective support.

Skill(s) required

British English Hindi Proficiency (Spoken)

Earn certifications in these skills

Learn Business Communication

Other requirements

Only BCA/ B.E candidates can apply

Salary

Annual CTC: ₹ 3,00,000 - 4,00,000 /year

Number of openings

About Urbanium Private Limited (Worksy)

Website

We at Urbanium Private Limited (Worksy) have expertise in offering temporary as well as permanent staffing solutions subjective to the requirements of our clients.

Urbanium Private Limited came into existence in 2020. Since its inception, it has been offering a wide range of staffing and placement solutions across different industries and companies of all sizes. We offer the best recruitment and staffing services to help you find the most suitable employees for your company. We aim to connect you with the best prospects so that you can focus on your core business.

Activity on Internshala

Hiring since September 2023

8 opportunities posted

1 candidate hired