1. Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal
2. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn
3. Understand customer s objectives and how they translate to outcomes
4. Develop new & improve existing new user guides & documentation of the product features & capabilities
5. Identify up-sell opportunities and cross-sell
6. Bring intelligent product feedback and recommendations from customers back to product & tech teams
7. Conduct ongoing operational reviews and suggest process improvements
Neemtree Internet Private Limited is a specialized talent solution firm with a focus on the internet, mobile, cloud, and software product sectors. We bring strong domain expertise in the sectors of consumer internet, consumer mobile, eCommerce, mCommerce, cloud computing, SaaS, B2B internet-based services, etc. Because of our focus and domain knowledge, we can provide superior service. Our current clients include established companies, early-stage, and late-stage startups backed by marquee venture capital firms.
