As a junior telecaller at Pecksmart, you will be an integral part of our dynamic team, responsible for communicating effectively with potential customers. Your role will involve interacting with clients over the phone, providing information about our products and services, and addressing any queries they may have.
Key Responsibilities:
1. Conducting outbound calls to prospective customers and promoting our products.
2. Handling inbound calls and providing exceptional customer service.
3. Maintaining accurate records of customer interactions in MS-Excel.
4. Following up with customers to ensure satisfaction and promote loyalty.
5. Collaborating with the sales team to generate leads and achieve sales targets.
6. Utilizing MS-Office to create reports and analyze data for decision-making.
7. Demonstrating proficiency in both spoken and written English, as well as Hindi, to effectively communicate with a diverse customer base.
If you have a passion for communication, strong English and Hindi language skills, and proficiency in MS-Excel and MS-Office, we invite you to join our team at Pecksmart and contribute to our success in providing top-notch customer service.
1. Those who are from or open to relocate to Hyderabad and neighboring cities
1. Good communication skills: Should speak English, Hindi and Telugu
2. Graduation will be highly preferred
Annual CTC: ₹ 2,00,000 - 2,00,001 /year
Pecksmart is revolutionizing the way people access smart products. We offer all types of smart products in India on rent on a subscription basis with the option to buy. We have embraced the "Try it before you buy it" mantra for all our products. Our products are delivered within 1-3 working days allowing us to enhance our customer's experience.
We as a team help customers to access smart products to everyone who is not well aware to afford because of trust issues. We respect every penny you spend and assure every customer that the product you buy for hefty prices should be worth the amount you spend by trying.
