Junior Operations Specialist Fresher Job

As a Junior Operations Associate at MiM-Essay, you will play a crucial role in our dynamic team, supporting the daily operations of our business. This position offers the opportunity to collaborate closely with various departments, gaining valuable experience and contributing to the company's overall success.

Key Responsibilities:

1. Efficiently manage customer interactions via email, phone calls, and messaging platforms.
2. Deliver timely and courteous responses to address customer inquiries and follow-up requests.
3. Establish and nurture trustworthy relationships with students, providing guidance throughout their entire application journey.
4. Conduct comprehensive consultations with clients to gain insights into their profiles and academic aspirations.
5. Engage with clients to facilitate document collection and necessary interactions.
6. Proactively connect with students to ensure a seamless experience from the application phase to the final results.
7. Support the team in completing administrative tasks, such as drafting emails, preparing reports, and handling inquiries.
8. Utilize MS Office tools to create presentations, documents, and spreadsheets for various projects and presentations.
9. Collaborate with team members to streamline processes and improve operational efficiency.
10. Take on additional tasks and projects as needed to contribute to the company's overall success.

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