As an Operations Executive at IDfy, you will play a crucial role in the day-to-day operations of our company.
Note: This role requires outbound and inbound calling. Please apply only if you are comfortable with this. This is an exciting opportunity to gain valuable experience and grow within a dynamic organization.
Key responsibilities:
1. Conduct video calls and outbound calls with customers to verify their identity and documents
2. Follow standard operating procedures and compliance guidelines while performing Video KYC procedures
3. Communicate effectively with customers to guide them through the verification process and address any concerns
4. Ensure accuracy and completeness of documentation and information collected during the VKYC process
5. Collaborate with other teams, such as compliance and customer service, to ensure smooth operations
We are the perfect match if you have
1. Excellent communication skills
2. Strong attention to detail
3. Knowledge of KYC regulations
4. Comfortable with outbound calling and video conferencing
5. Problem-solving abilities
6. Customer service orientation
7. Time management skills
1. Those who are from or open to relocate to Mumbai and neighboring cities
Annual CTC: ₹ 3,00,000 - 4,50,000 /year
Baldor Technologies (IDfy) is bringing their fraud detection platform to 200 clients across financial services (insurance, fintech, loans, credit cards, payment gateways), and new economy companies (cab aggregators, tenancy, matrimony, delivery), keeping them and their customers safe.
IDfy is enabling the digital future with tools that build trust between organizations and individuals. With fraud detection solutions and digital forensics engines running on machine learning algorithms, IDfy ensures that organizations reduce their risks by dealing with genuine people.
