International Voice Process Associate Fresher Job

Key responsibilities:

1. Respond to customer queries and customer's concerns.
2. Make outbound calls to customers and employers.
3. Provide support for data collection to enable Recovery of the account for the end user.
4. Maintain a deep understanding of client processes and policies.
5. Reproduce customer issues and bring up product bugs.
6. Provide excellent customer service to our customers.
7. You should be responsible for exhibiting a capacity for critical thinking and analysis.

Note:

1. Candidates will be provided performance-linked incentives apart from the salary.
2. Candidates from Telangana, should have their Aadhaar card updated as Telangana to complete the registrations.
3. It's a 24*7 shift (5/6 day)-rotational basis role. You should be willing to work night shifts also.

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