Executive - Customer Happiness Fresher Job

Actively hiring
Executive - Customer Happiness

Thane

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
0-2 years
0-2 years experience
Apply By
20 Oct' 24
Posted 2 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Knowing our products inside and out so that you can answer questions.
6. Processing orders, forms, applications, and requests.
7. Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support

Skill(s) required

Email Marketing MS-Excel

Who can apply

1. Those who are from or open to relocate to Thane and neighboring cities

Salary
Duration: 3 months
Salary during probation: ₹15,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Number of openings

2

About Y8 Space Consumer Private Limited

We are a dynamic brand that understands the needs and aspirations of the new age consumers, and we are passionate about creating products that enhance your everyday living experience.
Activity on Internshala
Hiring since April 2024
6 opportunities posted
1 candidate hired
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