Digital Presence & Travel Experience Management Executive Fresher Job

Job Summary

Tripoclan is seeking an energetic and creative Executive - Digital Presence & Travel Experience Management to join our vibrant team. This is a dynamic role that merges the art of social media management with the smooth execution of on-ground travel operations. As the face of Tripoclan online and the backbone of our guest experiences, you'll not only grow our brand's visibility across digital platforms but also ensure our travelers enjoy seamless, well-coordinated journeys.

Key Responsibilities:

1. Create, manage, and amplify Tripoclan's digital presence across all major social platforms (Instagram, Facebook, LinkedIn, Twitter, etc.), engaging audiences with innovative, on-brand content.
2. Develop compelling campaigns and creative assets (images, reels, videos) that showcase Tripoclan's offerings, engage potential travelers, and reflect the spirit of our curated trips.
3. Monitor trends, insights, and audience interactions to refine strategies, optimize content, and ensure alignment with brand goals.
4. Engage directly with our online community, responding to inquiries, sharing updates from ongoing tours, and generating conversations and pass on leads to the sales team.
5. Coordinate with on-ground travel partners and suppliers, ensuring that all services align with what is promoted online.
6. Curate real-time travel content from our trips by coordinating with travelers, guides, and local vendors to maintain an authentic and engaging online presence.
7. Resolve guest concerns and operational challenges swiftly, ensuring that every traveler's journey reflects the promise of the digital experience.
8. Track and report performance metrics for both digital campaigns and guest satisfaction, providing insights for continuous improvement.

2