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Customer Support Asssociate Fresher Job

Customer Support Asssociate

Sam & Marshall Eyewear

Delhi

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,10,000 ₹ 2,00,000 - 2,10,000 /year

Experience

0-1 years

0-1 years experience

Apply By

13 Dec' 24

Posted 1 day ago

Fresher Job

4 applicants

About the job

Key responsibilities:

1. Address customer inquiries related to product details, orders, and service issues
2. Resolve issues around product sizing, lens quality, and delivery updates promptly
3. Handle requests for exchanges, returns, and refunds efficiently
4. Ensure a positive customer experience through effective communication and active listening
5. Collaborate with other teams to resolve complex issues and improve customer satisfaction
6. Provide timely and courteous responses to maintain our company's reputation for high-quality service

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Office

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Fluency in Hindi and English

2. Good communication skills

Salary

Annual CTC: ₹ 2,00,000 - 2,10,000 /year

Perks

Informal dress code

Number of openings

About Sam & Marshall Eyewear

Instagram page

Sam & Marshall Eyewear is an eyewear brand with over 1 lakh+ customers in India and abroad. We are a group of young enthusiasts working towards solving the problems of the fashion industry in India.

Working towards a better tomorrow with a better vision.

Activity on Internshala

Hiring since September 2020

23 opportunities posted

8 candidates hired