Customer Service Executive Fresher Job

Key responsibilities:

A. Customer service:

1. Maintain regular communication with existing clients to ensure timely repayments and follow up for renewals or new loans.
2. Address customer queries and resolve any issues related to loans or services.
3. Compliance & Documentation:
4. Ensure that all customer applications and documentation meet internal and external compliance standards.
5. Stay updated with the latest loan products, regulatory changes, and industry best practices.

B. Collaboration:

1. Work closely with the credit department to ensure smooth loan processing and approvals.
2. Collaborate with marketing teams to promote loan products.

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