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Customer Service Executive Fresher Job

Actively hiring

Customer Service Executive

Cuzor Labs

Bangalore

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,40,000 ₹ 2,40,000 /year

Experience

0-2 years

0-2 years experience

Apply By

7 Jul' 24

Posted 3 weeks ago

Fresher Job

123 applicants

About the job

Key responsibilities:

1. Responding to customer queries via calls and WhatsApp
2. Communicating with customers to understand their needs and provide product and logistic support
4. Providing accurate and complete information to customers regarding our products and services
5. Following up with customers to ensure that their issues have been resolved
6. Maintaining accurate records of customer interactions and transactions
7. Reviewing and approving customer service requests
8. Following up with the shipment partners on deliveries while keeping customers informed

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Bangalore

Other requirements

1. Empathetic and patient personality, with the ability to work well under pressure

2. Strong problem-solving skills with the ability to think outside of the box

3. Ability to work independently as well as within a team

4. Familiarity with using WhatsApp and other messaging apps

Salary

Probation:

Duration: 2 months

Salary during probation: ₹16,000 - 20,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,40,000 /year

Perks

Informal dress code

Number of openings

About Cuzor Labs

Cuzorlabs is a start-up based out of Bangalore in product design and development. It was founded by seasoned entrepreneurs to build smart products from India. Our first product is already out in the market and is receiving great reviews from the market.

Activity on Internshala

Hiring since December 2023

2 opportunities posted

1 candidate hired