Customer Service Associate Fresher Job

Customer Service Associate

Chennai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
28 Apr' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Handle incoming customer queries and issues via phone calls or online channels
2. Make outbound calls to follow up on customer inquiries and provide support
3. Ensure a positive customer experience by addressing concerns promptly and professionally
4. Assist in resolving product or service-related concerns and escalations
5. Proactively engage with new customers, explaining services and products to facilitate a seamless onboarding process
6. Maintain accurate records of customer interactions and transactions

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office Negotiation & Problem-solving
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Chennai and neighboring cities

Salary
Duration: 6 months
Salary during probation: ₹15,000 - 25,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

5 days a week Free snacks & beverages Health Insurance Life Insurance

Number of openings

10

About KNV CAPITAL SERVICES

Started in 2010, As KPR Wealth management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. In 2017, the Group expanded As KNV CAPITAL SERVICES PVT LTD its operations and the range of services. Today, provides services for Mutual funds, General insurances, Life insurances, wealth management, financial advisory,Services categorised as Company limited by Shares and an Non-govt company.

We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. We service our customer relationships through a team of over 30+ CRM.

The Group has established itself as one of India's leading financial advisory house, offering various financial solutions to its Institutional, corporate and individual clients.
Activity on Internshala
Hiring since March 2024
2 opportunities posted
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