1. Handle incoming customer queries and issues via phone calls or online channels
2. Make outbound calls to follow up on customer inquiries and provide support
3. Ensure a positive customer experience by addressing concerns promptly and professionally
4. Assist in resolving product or service-related concerns and escalations
5. Proactively engage with new customers, explaining services and products to facilitate a seamless onboarding process
6. Maintain accurate records of customer interactions and transactions
Started in 2010, As KPR Wealth management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. In 2017, the Group expanded As KNV CAPITAL SERVICES PVT LTD its operations and the range of services. Today, provides services for Mutual funds, General insurances, Life insurances, wealth management, financial advisory,Services categorised as Company limited by Shares and an Non-govt company.
We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. We service our customer relationships through a team of over 30+ CRM.
The Group has established itself as one of India's leading financial advisory house, offering various financial solutions to its Institutional, corporate and individual clients.