Customer Care Analyst (International Process) Fresher Job

Actively hiring
Customer Care Analyst (International Process)

Pune

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,20,000 - 3,25,000 ₹ 2,20,000 - 3,25,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
12 Apr' 25
Posted today
Fresher Job

About the job

Key Responsibilities:

1. Handle inbound customer queries with professionalism and empathy.
2. Provide exceptional customer support via phone, addressing concerns, resolving issues, and ensuring customer satisfaction.
3. Maintain a high level of product knowledge to provide accurate information to customers.
4. Record customer interactions in the CRM system accurately and efficiently.
5. Resolve issues on the first call whenever possible, escalating to the appropriate team when necessary.

Details:

1. Location: Hinjewadi
2. Open to Graduate freshers
3. HSC candidates with 6 months of BPO experience are also eligible
4. Immediate joiners preferred
5. Night shifts
6. Cab facility available
7. Rotational week offs
8. Salary up to 21K + 4K night shift allowance + incentives

Skill(s) required

English Proficiency (Spoken)

Other requirements

1. Candidate should be an immediate joiner.

2. Should have good English communication skills

3. Should be ok wth night shifts

Salary

Annual CTC: ₹ 2,20,000 - 3,25,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 - 2,75,000 /year

2. Variable pay: ₹ 20,000 - 50,000 /year

Perks

5 days a week Cab/Transportation facility

Number of openings

10

About Growinity Solutions LLP

Growinity is the best thing that can happen to your sales funnel. We have extensive knowledge and experience in the field of email prospecting, content syndication, sales & marketing qualified leads. Our specialists center around the most recent and refined lead generation techniques and help your deals and advertising group with an immense crowd of expected leads and convert them to change over into clients. We also have expertise in data enrichment, ABM, CRM, and social media marketing. We are a one-stop shop for all your B2B marketing and sales requirements. Delivering better outcomes for our customers is at the center of our conduct.
Activity on Internshala
Hiring since January 2025
3 candidates hired
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