Customer Service Specialist Job

Customer inquiries: Handle customer inquiries through phone calls, emails, live chats, and social media
Issue resolution: Resolve customer issues and complaints
Customer feedback: Gather and analyze customer feedback to improve products and services
Record keeping: Maintain accurate customer records to identify patterns and provide ongoing support
Customer satisfaction: Conduct customer satisfaction surveys and maintain customer satisfaction goals
Upselling and cross-selling: Persuade customers to use a company's product or service
Technology: Use technology to process orders, access product information, and connect with customers
Training: Educate other professionals on how to handle customers

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.