Customer Service Executive Job

Customer Service Executive

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,40,000 - 3,60,000 ₹ 2,40,000 - 3,60,000 /year
Experience
1-3 years
1-3 years experience
Apply By
30 Jun' 24
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Answer customer calls, emails, and messages
2. Help customers with their questions and concerns
3. Provide information about our products and services
4. Solve customer problems or direct them to someone who can help
5. Keep records of customer interactions and issues
6. Follow up with customers to ensure their issues are resolved
7. Work with other team members to improve customer service

Skill(s) required

Effective Communication Problem Solving Sales
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

2. Those who are from or open to relocate to Mumbai and neighboring cities

Other requirements

1. Good communication skills

2. Friendly and patient attitude

3. Basic computer skills

4. Ability to solve problems

5. High school diploma or equivalent

6. Previous customer service experience

7. Knowledge of our products and services

Salary

Annual CTC: ₹ 2,40,000 - 3,60,000 /year

Perks

5 days a week

Number of openings

2

About FOY FOR YOU

FOY is designed specifically for you. We are a smart beauty platform that is designed for each and every one of you. Designed with you in mind, we provide expert-led skincare & beauty recommendations. We keep you at the centre of everything we do. Our aim is to bring you the best international and K Beauty brands to India.
Activity on Internshala
Hiring since May 2024
5 opportunities posted
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