Customer Service Executive Fresher Job

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Customer Service Executive

Doto Health Private Limited

Navi Mumbai, Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 3,50,000 ₹ 3,00,000 - 3,50,000 /year
Experience
0-2 years
0-2 years experience
Apply By
29 Apr' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Attend all the customer support calls from customers & in a timely response to them to resolve the issues
2. Provide training to customers
3. Cross-sell for annual maintenance (AMC) & components to existing customers
4. Interact with current key customers to understand product performance & provide observations, and suggestions to the team
5. Gather product requirements & submit them to software development
6. Travel to client sites for deployment & support whenever required
7. Identify product gaps independently and document the same

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel MS-Office
Earn certifications in these skills

Other requirements

Candidates with a science background will be preferred

Salary
Duration: 1 month
Salary during probation: ₹20,000 - 25,000 /month
After probation:

Annual CTC: ₹ 3,00,000 - 3,50,000 /year

Perks

Informal dress code Health Insurance

Number of openings

1

About Doto Health Private Limited

Doto Health Private Limited (CareMother) is a startup focused on women's health with the aim of ensuring quality health care to women globally. CareMother has been recognized by our Hon' Prime Minister - Mr. Narendra Modi, HM Queen Elizabeth II, and many global international agencies and is funded by the United Nations, Cisco Inc., and has technology partners such as MIT D-Lab, Google, and Nvidia.

Founded in 2015, CareMother has provided 1,00,000 home visits to 30,000 mothers in 10 states of India. CareMother being a profitable enterprise has just closed its first round of funding. We are now looking to aggressively scale up the company. This is the opportunity to not just be a part of this journey, but to lead it! CareMother is now determined to achieve the company's goal of impacting the lives of 3 million pregnant mothers by 2022.
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Hiring since February 2023
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