Customer Service Executive Fresher Job

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Customer Service Executive

PromoDome Digital LLP

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
4 Apr' 23
Posted 3 weeks ago
Fresher Job
1 applicants

About the job

We are seeking a highly motivated and skilled customer service executive to join our team. The ideal candidate will be responsible for providing exceptional customer service and driving sales growth. The candidate will need to possess excellent communication skills and the ability to work well in a fast-paced environment.

Key responsibilities:

1. Provide outstanding customer service by answering inquiries and resolving issues through various channels such as email, phone, and chat
2. Manage customer accounts, ensuring that all information is up-to-date and accurate
3. Develop and maintain relationships with customers, ensuring that they are satisfied with our products and services
4. Utilize sales techniques to promote and sell products to customers
5. Meet and exceed sales targets on a consistent basis
6. Communicate with team members to ensure that customers receive the best possible service
7. Identify opportunities for process improvements and take necessary actions to improve the customer experience
8. Maintain detailed records of customer interactions and sales activities

If you are passionate about providing excellent customer service and driving sales growth, please submit your application for consideration. We offer a competitive salary and benefits package, as well as opportunities for career advancement

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Marketing MS-Excel Salesforce
Earn certifications in these skills

Other requirements

High school diploma or equivalent

Excellent communication skills, both written and verbal

Strong organizational skills and attention to detail

Ability to work in a fast-paced environment

Demonstrated ability to work independently and as part of a team

Flexibility to work a variety of shifts, including weekends and holidays

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code Free snacks & beverages

Number of openings

4

About PromoDome Digital LLP

We are a digital marketing start-up aimed at connecting business houses to the digital world of marketing. We also provide B2B and B2C services.
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Hiring since August 2022
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