We are seeking a highly motivated and skilled customer service executive to join our team. The ideal candidate will be responsible for providing exceptional customer service and driving sales growth. The candidate will need to possess excellent communication skills and the ability to work well in a fast-paced environment.
Key responsibilities:
1. Provide outstanding customer service by answering inquiries and resolving issues through various channels such as email, phone, and chat
2. Manage customer accounts, ensuring that all information is up-to-date and accurate
3. Develop and maintain relationships with customers, ensuring that they are satisfied with our products and services
4. Utilize sales techniques to promote and sell products to customers
5. Meet and exceed sales targets on a consistent basis
6. Communicate with team members to ensure that customers receive the best possible service
7. Identify opportunities for process improvements and take necessary actions to improve the customer experience
8. Maintain detailed records of customer interactions and sales activities
If you are passionate about providing excellent customer service and driving sales growth, please submit your application for consideration. We offer a competitive salary and benefits package, as well as opportunities for career advancement
High school diploma or equivalent
Excellent communication skills, both written and verbal
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment
Demonstrated ability to work independently and as part of a team
Flexibility to work a variety of shifts, including weekends and holidays
Annual CTC: ₹ 2,00,000 - 3,00,000 /year
We are a digital marketing start-up aimed at connecting business houses to the digital world of marketing. We also provide B2B and B2C services.