1. Respond promptly to inquiries from prospective customers via phone, email, and chat
2. Provide detailed information about our accommodation options, pricing, and lease terms
3. Collaborate with the sales team to maintain accurate and up-to-date information on available accommodations
4. Maintain in-depth knowledge of our accommodation options, including room types, locations, and associated amenities
5. Ensure preparedness to answer questions and provide recommendations based on individual preferences
Required skills:
1. Flexibility with shifts & week offs is a must
2. Previous customer service or sales support experience is preferred
3. Excellent communication skills, both written and verbal
4. Strong interpersonal skills and a customer-centric approach
5. Organized, detail-oriented, and able to manage multiple tasks simultaneously
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)
University Living is a leading provider of quality student accommodation with 1.75+ Mn beds in 35k+ verified properties across 265+ international education hubs in the UK, USA, Europe, Australia, Singapore, and UAE. Students can consult a 24/7 support team of accommodation experts to discover, compare and book value-for-money accommodation based on their budget, desired location, and other personal preferences.
University Living won the Economic Times 'Power of Ideas' in 2015. It was recognized as one of the 10 best start-ups by IIIT-Delhi the following year and went on to win the BigB plan organized by Espark-Viridian Accelerator in association with Headstart Network Foundation.
