Customer Onboarding Specialist Job in Hyderabad at FxPay Service India Private Limited
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Customer Onboarding Specialist

FxPay Service India Private Limited


Start date
Starts Immediately
₹ 3,00,000 - 4,20,000 ₹ 3,00,000 - 4,20,000 /year
0-2 years
0-2 years experience
Apply By
29 Jun' 23
Posted 3 weeks ago
About FxPay Service India Private Limited
FxPay is an advertiser, influencer, and content turnkey operations optimization service powered by automation. We have the experience and expertise to in handling over 10,000 advertisers globally from 10 different industries have achieved their online sales targets and improved their brand awareness.

Our expertise in three critical dimensions of the digital world, i.e., advertisers, influencers, and content, makes us the trusted partners for the world's largest social media platform and the leading eCommerce platform globally.
Activity on Internshala
Hiring since April 2023
2 opportunities posted
About the job
Key responsibilities:

1. Understand the business requirements of the advertisers
2. Conduct a deep-dive analysis of the advertiser's Facebook ad account
3. Advocate for customers, build a loyal customer base, and bridge the gap between support teams and customers to address customer demands
4. Work on periodic consultations via outbound calls and drive sales activities to achieve productivity and revenue targets
5. Assist advertisers in better utilization of advertising budgets and derive maximum ROI
6. Provide excellent customer experience by building good relationships with the advertisers
7. Exemplify a hands-on approach to project management by managing multiple clients, cross-teams, and tasks with flawless delivery
8. Ensure a top-notch onboarding procedure for new clients and encourage activation
9. Formulate an optimal marketing solution to enable the advertiser to achieve their business objectives by leveraging various features of their online marketing platform
10. Consult with customers to resolve product issues during the introductory phase
11. Connect with clients and increase a business's visibility and credibility on Facebook, Instagram and Messenger
12. Increase sales and successfully reach more online shoppers with strong intent
13. Help fuel growth for the agency by helping businesses run their Facebook and Instagram campaigns
Skill(s) required
Digital Marketing Effective Communication Facebook Marketing

Annual CTC: ₹ 3,00,000 - 4,20,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

5 days a week Health Insurance
Number of openings

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