Customer Communications & E-Commerce Executive Job in Mumbai at Innofitt Systems Private Limited
Applications are closed for this job. Click here to browse more jobs.
Actively hiring

Customer Communications & E-Commerce Executive

Innofitt Systems Private Limited


Start date
Starts Immediately
3.5 - 3.7 LPA
Apply By
3 Mar' 23
Posted 3 weeks ago
Fresher Job
About Innofitt Systems Private Limited
Innofitt Systems (1999) is an organization that has been focused on ergonomic office solutions for the past 20 years and has been serving corporate clients like Mercedes Benz, Deutsche Bank, Google, IBM, Infosys, HDFC Bank, and more. The business was exclusively focused on B2B bulk orders for new office projects across India. Innofitt is a market leader in its field and has a presence in New Delhi, Bangalore, Mumbai (sales and marketing office HQ), and Pune (warehousing and production HQ).

ErgoYou is the fast-growing B2C e-commerce division of ISPL and was launched in July 2020. ErgoYou is a digital-first brand and e-com store focused on curating and trading in high-quality ergonomic products which improve productivity and daily well-being of the WFH, home-office, and small-office target segment in India. We are already India's most preferred brand for height-adjustable tables online.
Activity on Internshala
Hiring since February 2023
2 opportunities posted
1 candidate hired
About the job
If you have awesome communication skills and are looking to dive into the world of e-commerce and customer delight, then this role is for you!

Key responsibilities:

1. Work on inbound customer communication over web chat and phone calls (no cold calling)
2. Manage internal team coordination
3. Work on daily processing of online orders
4. Work on basic marketplace management and monitoring key business metrics
5. Work on the creation of business reports that provide insights for the marketing and product team
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Who can apply

1. Please only apply if you have an open mind, problem-solving attitude, and motivated to learn and grow in the world of e-commerce.

2. Minimum 1 year of experience in any related field is preferred but not compulsory

3. Any candidate with Graduation

Duration: 3 months
Salary during probation: 18,000 - 20,000 /month
After probation:

Annual CTC: 3.5 - 3.7 LPA (All fixed)

Number of openings

Sign up to continue


By signing up, you agree to our Terms and Conditions.