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Customer Care Trainee - Ecommerce Fresher Job

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Customer Care Trainee - Ecommerce

Zoci Voci

Ahmedabad

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year

Experience

0-2 years

0-2 years experience

Apply By

10 Apr' 23

Posted 3 weeks ago

Fresher Job

2 applicants

About the job

Key responsibilities:

1. Converting new inquiries to conversions - inbound calls
2. Solving customer complaints - inbound calls
3. Monitoring customer experience - email and calls
4. Doing outbound calls for gathering product reviews
5. Reporting performance progress

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Salary

Probation:

Duration: 3 months

Salary during probation: ₹12,000 /month

After probation:

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 20%

Perks

Informal dress code Free snacks & beverages

Number of openings

About Zoci Voci

Facebook page

The pioneers of personalized lamps, Zoci Voci is a leading personalized gift store in India. With an in-house manufacturing unit, the team has time and again comes up with gift ideas that have become best sellers in the market. Their products are featured on leading gift portals and Amazon bestseller rankings. Zocivoci.com is the company's next step to sell its revolutionary products on its own platform. For that, the company is looking for bright individuals in SEO, cataloging, and market research. The company is also looking for a market analyst to work out price and marketing plan for one of its upcoming product line.

Activity on Internshala

Hiring since April 2020

19 opportunities posted

6 candidates hired