Customer Acquisition Executive Job

Key Responsibilities:

1. Client Acquisition & Onboarding: Engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them.
2. Relationship Management: Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty.
3. Needs Assessment & Solutions: Understand client requirements and offer personalized publishing packages that align with their goals.
4. Collaboration for Growth: Partner with sales and leadership teams to expand and strengthen the client base.
5. Client Database Management: Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients.
6. Pipeline Management: Track potential clients and ensure timely follow-ups to drive sales progression.
7. SOP Adherence: Follow and continuously improve Standard Operating Procedures (SOPs) to ensure consistent and efficient client management.
8. Project Collaboration: Collaborate with project managers to ensure the timely delivery and satisfaction of clients on expedited projects.

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