Collection Team Leader Job

Urgently require Team Leader/ Supervisor for collection Process
Experience- 1 to 2 years
Location - Ghansoli
On-the-job to Product Training of new joiners
Maintain MIS for Allocated Pool
On-the-job Product Training of new joiners
Maintain MIS for Allocated Pool
Tracking Callers properly
Inspire / motivate callers to achieve targets
Sending Pick-up files to FPRs
Co-ordinate with Bank FPRs
Identifying critical cases and act accordingly
Prepare strategies for achieving Team targets
Coordinate with Collection agencies
Handling Escalation calls /agitated customers
Performance review of callers on daily weekly monthly basis
Plan for absenteeism in the team and ensure smooth work flow
Liaise between different departments
Graduation (Any Stream)
Desired Candidate Profile
3 to 4 yrs of relevant experience.
Good communication skills
Knowledge of MS Excel
Orientation towards working with people
Management skills in terms of maintaining people and work
Good Leadership skills
Knowledge of collections process, specifically domestic collections
Passionate towards achieving targets
On-the-job training.
Performance Reporting
Maintaining MIS

Pay: 27,000.00 - 30,000.00 per month
Schedule:
Day shift
Education:
Bachelor's (Preferred)
Experience:
Team Leader: 1 year (Preferred)

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.